Refund Policy for The Crafted Joy
Replacement or Refund policy?
Make a video while opening the parcel. If you get a damaged or broken package then send us that video within 2 days after delivery and we will examine the video if we find that the video is genuine we will send you a new product within 5-6 days.
Refunds are made only in this case if the customer cancels the orders within 24 hours of placing the order. In that case, we refund your amount after deducting 2% of payment gateway charges. Make sure you will not get any refund after 24 hours because after that order gets into the making process.
How to contact us?
You can directly contact us in three ways:-
Through WhatsApp:7007861723
Through the mail: ecfakofficial@gmail.com
Or/ You connect with us: via Instagram, Facebook, YouTube